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南通住房公积金管理中心主任冯煦:推进窗口服务精细化[图]

2012-06-18 08:51:30       浏览次数:   我要评论()
摘要: 作为全市住房公积金管理工作的职能部门,南通市住房公积金管理中心承担着维护职工利益,让更多职工享受住...

作为全市住房公积金管理工作的职能部门,南通市住房公积金管理中心承担着维护职工利益,让更多职工享受住房公积金制度发展成果的职责。进驻政务中心以后,中心承诺以“爱心、贴心、诚心、细心、耐心”的服务意识,推进窗口服务精细化建设。努力以尽心尽力、耐心细致、为民解忧的优良服务态度,以忠于职守、钻研技能的高效工作作风,充分发挥公积金的住房保障和住房金融作用,支持职工住房消费,为南通房地产市场的稳步发展做出应有贡献。

 

服务态度精细化。进一步加强对窗口工作人员和关联人员在接待、沟通、行为等方面的服务礼仪培训,热情周到、创新服务,让前来办事的市民有宾至如归的感受。

 

服务制度精细化。始终坚持把职工的满意度作为优质服务的衡量标准,突出承诺、便捷、预约、提醒等服务理念,严格执行首问负责制、限时办结制、服务承诺制、责任追究制。强化监督检查,强化服务意识,提高服务质量,提升服务水平。

 

服务流程精细化。在涉及群众最广的缴存、提取贷款审批事项上,落实“规范运作、谨防风险、追求效率、持续发展”运营理念,按照统一服务模式和规范流程,打造最佳服务品牌。

 

服务方式精细化。目前,12329客户服务热线试运行,南通成为全国首个开通12329住房公积金热线服务的城市。


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(编辑: get(username) failed on instance of sufei.zggjj.cms.entity.main.CmsUser_$$_javassist_39 The problematic instruction: ---------- ==> ${content.user.username!} [on line 98, column 50 in WEB-INF/t/cms/www/red/content/article_content.html] ---------- Java backtrace for programmers: ---------- freemarker.template.TemplateModelException: get(username) failed on instance of sufei.zggjj.cms.entity.main.CmsUser_$$_javassist_39 at freemarker.ext.beans.BeanModel.get(BeanModel.java:223) at freemarker.core.Dot._getAsTemplateModel(Dot.java:76) at freemarker.core.Expression.getAsTemplateModel(Expression.java:89) at freemarker.core.DefaultToExpression._getAsTemplateModel(DefaultToExpression.java:100) at freemarker.core.Expression.getAsTemplateModel(Expression.java:89) at freemarker.core.Expression.getStringValue(Expression.java:93) at freemarker.core.DollarVariable.accept(DollarVariable.java:76) at freemarker.core.Environment.visit(Environment.java:210) at freemarker.core.MixedContent.accept(MixedContent.java:92) at freemarker.core.Environment.visit(Environment.java:210) at freemarker.core.Environment.process(Environment.java:190) at freemarker.template.Template.process(Template.java:237) at sufei.zggjj.common.web.springmvc.SimpleFreeMarkerView.renderMergedTemplateModel(SimpleFreeMarkerView.java:114) at org.springframework.web.servlet.view.AbstractTemplateView.renderMergedOutputModel(AbstractTemplateView.java:167) at org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:250) at org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1047) at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:817) at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:719) at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:644) at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:549) at javax.servlet.http.HttpServlet.service(HttpServlet.java:617) at javax.servlet.http.HttpServlet.service(HttpServlet.java:723) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.springframework.orm.hibernate3.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:198) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:88) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at sufei.zggjj.common.web.ProcessTimeFilter.doFilter(ProcessTimeFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:615) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:861) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:606) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Thread.java:662) Caused by: java.lang.reflect.InvocationTargetException at sun.reflect.GeneratedMethodAccessor537.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at freemarker.ext.beans.BeansWrapper.invokeMethod(BeansWrapper.java:840) at freemarker.ext.beans.BeanModel.invokeThroughDescriptor(BeanModel.java:276) at freemarker.ext.beans.BeanModel.get(BeanModel.java:183) ... 45 more Caused by: org.hibernate.ObjectNotFoundException: No row with the given identifier exists: [sufei.zggjj.cms.entity.main.CmsUser#3765] at org.hibernate.impl.SessionFactoryImpl$2.handleEntityNotFound(SessionFactoryImpl.java:419) at org.hibernate.proxy.AbstractLazyInitializer.checkTargetState(AbstractLazyInitializer.java:154) at org.hibernate.proxy.AbstractLazyInitializer.initialize(AbstractLazyInitializer.java:143) at org.hibernate.proxy.AbstractLazyInitializer.getImplementation(AbstractLazyInitializer.java:174) at org.hibernate.proxy.pojo.javassist.JavassistLazyInitializer.invoke(JavassistLazyInitializer.java:190) at sufei.zggjj.cms.entity.main.CmsUser_$$_javassist_39.getUsername(CmsUser_$$_javassist_39.java) ... 51 more